My friend, Heidi Stokes, told me a wonderful, life-changing story that is as simple as it is powerful. I wanted to share it because it’s an excellent reminder of the effect we have on everyone we come into contact with. Here is Heidi’s story.

Heidi Stokes
My first job in high school was waitressing. I wanted to do everything perfectly but I kept messing up. For some reason I had a mental block when people asked me to bring their drinks to them with their meal instead of right after they ordered. Over and over again, I’d bring people their food and forget their drinks. So many people got so upset with me. I understood why they were angry—they couldn’t eat their meal without their drink. I felt ashamed of myself, like I was the biggest idiot in the world.
The worst moment came when I screwed up one man’s order three different ways. He was in a wheelchair so I felt especially terrible. I was really rattled and felt like it was the end of the world. As I apologized for the third or fourth time, he reached out, touched my arm, looked me in the eye and said, “It’s okay. It’s one meal out of a lifetime of meals. I can wait.” NO one had EVER acted like that before. I wanted to kiss his feet.
It was a watershed moment. With just a few kind words, he put everything in perspective. I was making honest mistakes and doing the best I could at the time. I stopped beating myself up when other customers would make mean-spirited comments. Because he was kind to me, I learned to be kinder to myself. And ever since then, I began looking for opportunities to say a kind word to others who were having a bad day.
I later found out that this man had a degenerative muscle disease and only had a year or so to live. I think of him every time I reach out to someone in distress. And I am honored that in this way, his legacy of kindness lives on.
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Phil is the author of Through God’s Eyes: Finding Peace and Purpose in a Troubled World, a comprehensive guide to living a spiritual life. Who will benefit from reading it?
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Tags: kindness
April 11, 2011 at 9:05 PM
Isn’t it amazing that a man with just a few hundred meals left in his lifetime is kinder than those with a few thousand? I was the world’s worst waitress and I think I used to be kinder. Thank you for reminding me.
April 12, 2011 at 6:31 AM
Yes, it’s a good reminder for all of us, MNCyn.
April 13, 2011 at 4:09 AM
Very inspiring story,,,,great reminder, need this every once in a while.
Thanks, Dd
April 13, 2011 at 6:02 AM
You bet, DeeDee!
April 14, 2011 at 7:59 AM
I love the idea of a “legacy of kindness.” This story is a good reminder for all of us.
April 14, 2011 at 9:16 AM
Indeed it is, Kathleen.